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Mikeymws

Grinder dial won’t turn

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Hi, I’m new to this forum, I can’t seem to find an answer anywhere on google!

so I recieved my brand new quamar q50e grinder and I’m unable to move the dial at all to adjust the grind, Anyone ever had this happen? And know how to fix it? 
I would just send it back to be foxed but with all thats happening (coronavirus) the factory is closed till I don’t know when. 
thanks

Michael

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There is a "lock" button  to prevent the adjuster moving from your preffered setting, release the lock button to make adjustments then re-lock to maintain setting .

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Just now, El carajillo said:

There is a "lock" button  to prevent the adjuster moving from your preffered setting, release the lock button to make adjustments then re-lock to maintain setting .

^ This guy knows more than me so listen to him. (not being sarcastic he genuinely is very knowledgeable in most coffee equipment)

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4 minutes ago, El carajillo said:

There is a "lock" button  to prevent the adjuster moving from your preffered setting, release the lock button to make adjustments then re-lock to maintain setting .

I presume by lock button you mean the black tab? While pressing that down I’m not able to turn the dial either way, I feel like the only person in the world with this issue 😂

image.jpg

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The one beneath the adjuster ring ? Try pressing down (reasonably firmly) and try rocking the adjuster ring back and forth.The ring may need quite a bit of torque to turn it.

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Seeing as you made it sound like it was the thread, i got a small mallet to the side of it! And it loosened!!! I’ve dialled it in and I’m now over the moon with it! Thanks alot El carajillo! 😊

F38EACC6-5899-4C20-B2B1-788BE384CB9A.jpeg

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