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Stuart A

New Sage Barista Pro...

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Hi, I am new to this beans to coffee lark so please excuse me if I am being a bit thick. I have just bought the above mentioned machine and I don't quite see how to engage the portafilter with filter basket in the group head. Even without a filter basket the seal between the group head and portafilter is extremely tight. I am sure I am doing something wrong but from the user manual i cannot see what. Thanks in anticipation.

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Show us some photos of the issue. It’ll be much easier to diagnose any issues then.

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