Jump to content
Dale roberts

Dale Roberts

Recommended Posts

Posted (edited)

This might help

https://outwestcoffee.com.au/index.php/2018/12/01/how-to-access-the-breville-bes-920-fault-log-and-what-do-the-codes-mean/

I assume it isn't under warrantee. My dual boiler isn't either. I've removed the screws at the front in deep holes that hold the lid on and also the ones at the back so now  it's easy to check for early water leaks. Not sure if it's possible to see the part that may be causing the 12 error but might help. Other cause could be a problem with the electronics driving the heater on the group head. Usually if that is causing problems on anything it's very likely to be the part that does the actual switching not the electronics behind it.

I would suspect the only way a temperature sensor might act up is via water. If the parts happen to age the machine wouldn't know about it. Other things in that area are possible though - electronics failure

Faults might also just be act of god types and don't come back when cleared.

If you can't get at the fault codes on an oracle as the site mentions contact them and they might tell you. Post details on here if different.

Parts from them 1AUD is about 55p.

John

-

Edited by ajohn

In Use Sage DB+IMS Shower Screen, Niche. Others Sage BE, Mazer Mini A,. Projects Little Gem, Gaggia M7D

SageBanner_v01.jpg.a45786743a4eb401969788b45ae7f893.jpg

 

 

Share this post


Link to post
Share on other sites

I should add that the on off button doesn't disconnect certain things from the mains. Best pull the plug if the machine is going to be opened. If there is a need to work with it powered up be careful with things like heaters and solenoids. Pump too.

John

-


In Use Sage DB+IMS Shower Screen, Niche. Others Sage BE, Mazer Mini A,. Projects Little Gem, Gaggia M7D

SageBanner_v01.jpg.a45786743a4eb401969788b45ae7f893.jpg

 

 

Share this post


Link to post
Share on other sites

Hi John, thanks for the reply. The machine I have I’d the oracle touch. I did notice a lot of steam coming from the back before I got this error. Sometimes it just keeps trying to boil, it gets to 93 and does not shut off. 

Share this post


Link to post
Share on other sites
Posted (edited)

Contact Sage Customer 

Centre UK 

Phone: 0844 334 5110

John has given you the meaning for the code , here is the Uk service number, looking at the code description it isnt something we can remotely fix. 
Adding more threads with the same problem  ( and ill described ) won't help 

Welcome btw and hope you get it fixed

won't encourage replies 

 

Edited by Mrboots2u

I write a blog, it's nothing to do with coffee ...

https://rjwinc.wordpress.com

Instagram - rjw_inc

Share this post


Link to post
Share on other sites
Posted (edited)

If it's in warrantee get Sage in. If not find out where the steam came from. O rings get mentioned but usually 3 years or more of use.

Or Sage either way as they do repair them.

John

-

Edited by ajohn

In Use Sage DB+IMS Shower Screen, Niche. Others Sage BE, Mazer Mini A,. Projects Little Gem, Gaggia M7D

SageBanner_v01.jpg.a45786743a4eb401969788b45ae7f893.jpg

 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • About:

    Coffee Forums UK is the UK's premier coffee forum Started in June 2008 by Glenn Watson, we now have more than 22000 mainly UK based members, and welcome more than 3000 members and visitors from around the world each day! With strategic investment and digital expertise from the Jackson Lockhart team (Tait Pollack and Adam Bateman), we are taking Coffee Forums UK to the next level, and are delighted to share the journey with you.

    New Members:

    We are often referred to as the friendliest forum on the web and we look forward to welcoming you onboard.

    Terms of Use

    Advertising

    Coffee Forums Media Kit

    Buy Advertising Space

    Donate

    Get Your Supporter Badge (per year)

×
×
  • Create New...