Jump to content
garethuk

Cartwheel Coffee - order issues

Recommended Posts

Hi All,

I've previously made a couple of orders with Cartwheel Coffee and had no issues.  Last Wednesday (7th) I ordered some coffee but haven't yet received it.  I've rang a couple of times in the last few days only to get the answer machine but with no response.  I just wondered if anyone has any information on whether they've stopped trading?  It seems a bit strange to be getting no response from them.

 

Gareth

Share this post


Link to post
Share on other sites

Received Kirigu AA from my sub this morning & e-mailed back & forth with Alex over the last couple of days.

  • Like 1

“Coffee evokes the most insane reactions in people”, Rene Redzepi.

 

https://markwjburness.wordpress.com/

Share this post


Link to post
Share on other sites

9306BBEC-90EB-45FE-9C80-BC0D0C5AE693.png

  • Like 1

2019 L-R with hand turned Thuya burr handles and toggles / 1998 La Pavoni with NickNak single hole steam wand tip  / Monolith Titan Flat & Conical, MAX Flat on order  / HG-1 / Kalita wave / Stag kettle / OCD / Joey Skateboard Handle Pullman Big Step & matching stirrer / Wenge Handle Lev Tamp / Push Tamper / Puqpress / 15g & 18g vst / IMS 35μM / LDT / Barista Gear Titanium 12oz pitchers / LW Bean Cellars & Caddy / Decent thermometer / Acme Evo 150ml cups / Espazzola / Hottop / embroidered by me bar towels / coffee bar towel logo embroiderer to the hoi polloi  / in the cellars: Steampunk, North Star, Foundry, The Barn, HasBean, Coffee Compass / 6 gorgeous guineas / a dog / a very lovely and understanding husband 

 

Share this post


Link to post
Share on other sites
Posted (edited)

ok that's good to know.  Perhaps it just got delayed for some reason, thanks MWJB and Mildred.

Edited by garethuk
  • Like 1

Share this post


Link to post
Share on other sites

Same boat here - ordered last week. Got shipping update yesterday. All good things..... and all that.


Londinium-R - EKS43 running SSP Silver Knight burrs

Share this post


Link to post
Share on other sites

I ordered a few times and think just depends how long before their next roast day, I think one was almost a week to be dispatched. However, I was so impressed by how good the coffee was the wait is well worth while. Maybe it would be helpful if it mentioned on their website roast days so you knew when to expect your order.

Share this post


Link to post
Share on other sites

Yes the website says that they roast three times a week, but I guess if they're a smaller producer then they may not roast every bean type three times per week, not sure how it works. Was only a bit worried because previously the beans have come through quickly and I wasn't getting a response. But as you say the coffee is very nice, so not really a problem if it just takes a bit of time to come through.  Thanks all. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • About:

    Coffee Forums UK is the UK's premier coffee forum Started in June 2008 by Glenn Watson, we now have more than 22000 mainly UK based members, and welcome more than 3000 members and visitors from around the world each day! With strategic investment and digital expertise from the Jackson Lockhart team (Tait Pollack and Adam Bateman), we are taking Coffee Forums UK to the next level, and are delighted to share the journey with you.

    New Members:

    We are often referred to as the friendliest forum on the web and we look forward to welcoming you onboard.

    Terms of Use

    Advertising

    Coffee Forums Media Kit

    Buy Advertising Space

    Donate

    Get Your Supporter Badge (per year)

×
×
  • Create New...