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mariner89

Faulty Aergrind

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So I bought an aergrind from Machina Esspresso that was delivered today. unfortunately it's faulty. I zeroed the burrs then opened it up to 1:10 for an espresso grind but when I put the beans in the burrs aren't moving and the centre collum is just tightening or unscrewing. 

I'm not holding the lid whilst I'm trying to grind.

Has anyone had any dealings with Machina with returns or anything? I'm hoping to exchange it and hope I just had a one off dodgy Aergrind.

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2 hours ago, mariner89 said:

So I bought an aergrind from Machina Esspresso that was delivered today. unfortunately it's faulty. I zeroed the burrs then opened it up to 1:10 for an espresso grind but when I put the beans in the burrs aren't moving and the centre collum is just tightening or unscrewing. 

I'm not holding the lid whilst I'm trying to grind.

Has anyone had any dealings with Machina with returns or anything? I'm hoping to exchange it and hope I just had a one off dodgy Aergrind.

Just email em and ask 


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Machina are very friendly, haven't ordered a grinder from them but I'm in there once a day 5 days a week :D. As above just email them or catch them on Instagram and they'll sort it out. 

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Had the problem resolved in the end thanks to Machina being really helpful. Just been playing around adjusting the grind size to find my sweet spot. It does take about 2 minutes to grind a 19g dose though which I'm not sure is what to expect.

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