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Found 15 results

  1. Excellent Condition, Perfect Working Order, used less than 20 times, before i got the upgrade bug and decided to by a Cherub, this little machine makes great coffee with no messing about, it still has 11 Months Warranty left on it. comes with all accessories when new, also i have put a temptag on the milk jug. item will be sent in original box with original packaging, sent by 48hr Courier. Photos Attatched! £230 Delivered, Payment by Paypal Please. or buyer can pay £220 cash on collection from Warrington. item is also listed elsewhere and maybe sold at anytime! PM if you have any questions! Thanks
  2. Good Morning All, Over the past few weeks I have been speaking to various people on this forum and decided its time to upgrade. After debating wether to go with the Rocket (more hand on) or the Sage Oracle (Super Automatic) I have decided to go with the Sage Oracle. So.... I now have for sale my beloved Sage Barista Express. I would much rather sell it on here as apposed to eBay as I know you all appreciate good coffee machines and that we all look after our kit much more than the average Joe! Everything that came with my Express is going including the additional Knock Box I bought from Steamer Trading. I have flushed this machine every 2 weeks with tablets, De scaled once a month and changed the charcoal filter every 2 months. This machine was and still is my pride and joy! I was a home barista beginner and this machine helped me get onto the ladder! Its a great hands on machine and very reliable. I purchased it new on 09/02/16 and comes with a two year repair or replace warranty. I need to check but I believe this is transferable with the receipt which I can provide. So what's included... 2 x Fresh Grind Filter Baskets 2 x Pre Ground Filter Baskets 1 x Portafilter 1x Grid Razor 1 x Cleaning Brush 1 x Bag of Cleaning Tablets 1 x Steam Wand Tip Cleaner 1 x Allen Key for removing parts 1 x Sage Knock Box 1 x Sage Barista Express w/Grinder, Hopper etc etc. I am looking to get around £350 for it. Its un boxed but I am in the transport industry so can arrange delivery via DPD but would rather you come and collect! Any question just ask, I'd be happy to help! I have lots more photos too! Many Thanks Jacob
  3. I notice there are a couple of firms selling the above. Has anyone bought one of these machines ? They are described a good as new or with water damage. Should I stick to buying a new one instead ? They are advertised as £100 cheaper then a new one but with a one year warranty instead of two. cslogg
  4. Hi all, Considering calling Sage up to potentially sort this under warranty - anybody have any experience of this? Issues I'm experiencing: If it's not a warm day, then when the machine is getting up to temperature, it will cut the power 2-3 times. I switch it back on at the circuit breaker and eventually it gets to temperature and works When I press the button to bring water through the group head, it makes an horrendous sound (see video) but does not seem to affect functioning of machine. Does this once then no horrible noise in subsequent shots There is water leaking through the bottom of the machine onto the counter Occasionally (maybe 1 in 4 times) the machine will overheat the water (and the temperature display will flash on 199 F) - turn off and on and it's sometimes at 220 F. Steam coming through water tap to bring back down to temperature As I say, I can always get it to work, but all this is becoming a joke. Is there an obvious fix here?
  5. DavecUK

    Warranties

    It's often a confusing subject and I think in the coffee world there seems to be a variety of approaches to the sort of high value equipment we purchase. I've given this considerable thought before posting because I wanted to get things clear in my mind: I have always advised any company have consulted for to offer a transferable warranty that goes with the product, after all it's the product that has the warranty, not the purchaser. In a sense to me it makes no difference if someone purchases it then sells it on and sells it on as long as the warranty conditions have been complied with. I look upon this forum as a group of diverse individuals, some with clear commercial reasons for being here, some seeking help and others contributing, with some encompassing more than one of these areas. Ultimately though, for the majority of people it's shared learning and a consumer voice to help ensure fairness and recognition from manufacturers, plus support from members. If it's not then logically it becomes a store front and I am sure that is not what anyone wants. It often appears as if many members think of warranty as relatively unimportant, especially when looking for a good deal. Understanding the warranty though is critical to ensuring if a problem does arise, disappointment and misunderstanding doesn't follow. Warranty has a value and that value is often underestimated when saving perhaps only £50 or £100. It's why I am was very clear indeed that the fantastic Vesuvius deals were a 2 years parts only warranty, or that Bella Barista has a 2 year anything warranty on coffee machines that's fully transferable....however a recent post in the for sale forum did surprise me a little. https://coffeeforums.co.uk/showthread.php?43885-Kafetek-Monolith-Conical&p=593901#post593901 So a brand new grinder never used and being sold on no longer has a warranty for the new purchaser...just because it's been sold on. Of course one could say well if that's the warranty terms then that's the terms and caveat emptor. Now of course the Vendor, manufacturer whoever has the absolute right to dictate whatever terms are legal in their warranty or guarantee and there is no legal obligation to make it transferable. So that's cleared that up then....but of course this thread had me thinking and thinking and in the end I felt I had to post something. Remember that warranty wasn't free, it was built into the cost of the grinder and has, in effect, been fully paid for! First I must make it clear again, the vendor/manufacturer has done NOTHING wrong, absolutely within their rights to state what they did. My concern is not with them, but with all of us. In numbers we have a voice, one that can drive for change if we don't let apathy or disinterest overtake us. So when a comment like that in the post linked to is made, why does no one say anything? Is it none of our business...I would argue no, it's everyone's business. Do I think Kafa Tek are being harsh...yes I do, even if they are perfectly within their legal rights. Should we as a forum be commenting on this so Kafa TeK don't think we all believe it's OK...I think we should, or do people disagree? I am pretty sure Kafa Tek would quickly change this view if people all stopped purchasing their products....or perhaps making comment on forums!
  6. So my hand grinder packed up. It cost me £10 on amazon and was a pretty good grind for costa rican beans (hasbean) but it was a PITA to use and yesturday during grinding something snapped and now it just goes round and doesn't grind :/ I could just buy another but...hassle. It lasted over a year so happy with that! I like the idea of an electric grinder but I don't want to sacrifice grind quality. Nor do I want a doser type one...on demand. I have a £30 dehlonghi burr grinder, it is terrible, clumpy, and you get white/light brown strings of...something in the grind. I use a cheap dehlonghi machine currently and when I use this grinder even the top of the shot is watery, as the clumpy stuff won't tamp properly. I honestly plan to buy something like Londinium L1-R and a mythos grinder in the future so I don't really wish to waste lots of money stepping up over and over, however I will probably get a Gaggia Classic or Rancillo pretty soon. But I do appreciate that the grinder is more important... so what is really good sub £500, preferably sub £400. A quick look round suggests Baratza 270W, Or Orphan Espresso do Pharos which seems a bit complicated but the shot is supposedly pretty great. I don't mind 2nd hand but I don't like refurbing stuff and tbh I would like a warranty. For £500 I can't find anything better than this, new? https://www.bellabarista.co.uk/eureka-zenith-65e-grinder.html Thank you
  7. Last weekend my SDB started to hiss when it was filling the boilers. Monday it started to leak----badly. So a quick email to Claire at Sage. "No problem, will send a technician to look into it. When is good for you?" I work from home on Mondays and Fridays so I told her any Monday or Friday and expected a long wait. Nope, technician scheduled for today. Four days after fault reported. Technician rocked up at the time agreed, identified the fault as a perished o ring. He replaced every single o ring on the machine, just in case. Machine is out of warranty so expecting a fee for the call out and fee for the time to repair. No charge. Nada. Zilch. Just great service from Sage and its service partner Coffee Classic. I can't get over that they service a consumer unit in your own home. I think all the competitor warranty are return to base. And a free out of warranty repair. The interior construction is incredibly neat and tidy. I already loved my SDB but now I just love it even more.
  8. I've got a leaky steam wand in my Saeco Odeo Giro Plus which is just about to go out of warranty at the end of August. You wouldn't believe the hassle i've had trying to get Gaggia to fix it, originally i phoned them on the 15th July only to be told their computer systems were down and to phone back on the 20th. This i duely did only to be told their system was still down and not going to be back till 22nd June, so i waited till then and phoned back again (bearing in mind every phone call is accompnied by at least 20 mins on hold waiting for someone) and was told this time that the systems were back up but due to the backlog i'd have to phone back in a weeks time. Again i waited the week and phoned back again only this time i was told due to the backlog and they were waiting for parts from Italy they couldn't book anything in for another 10 days! I almost exploded, also nearly had the receptionist hang up on me after i released a torrent of abuse upon her. Anyway 10 days was up today so i phone back again only to find they've shut up shop and shifted service to Philips, phoned Philips who said they didn't expect to be handling service so soon, took my details and said someone would call back this week. Bit fed up now, i really dont think my machine is going to get fixed, let alone under warranty. Feel like its £400 notes down the pan, i use it every day and now the problem is so bad i cant. As soon as its turned on water starts pouring out of the steam wand and when you brew a shot the added pressure makes it even worse. Whats my chances of getting this fixed? Anyone think Philips are up to it?
  9. Hey Coffee People I just unpacked my new Silvia and went through the advised steps when first starting up. The machine produces warm water but the orange light doesn't turn on. As far as I understand, it should turn on when the boiler is heating up, which is certainly the case when the machine is cold. Do you have any advice for this case? Love, driblem
  10. For sale having recently purchased as a set with the Appartamento. I've decided to stick with the Mazzer I also have. This originally came from Bella Barista and has warranty remaining till 26/03/19. A spare set of burrs are also included and you're even welcome to the beans in the hopper (they have a citrus note that I'm not that fond of) I don't have the original box unfortunately, but If posting be assured I'll bubble wrap to it within an inch of it's life! £180 + postage but collection is welcome, I live in Armitage, Staffordshire and I work in Coventry. @branes @Andycoffee Happy to take constructive advice if I have priced this incorrectly
  11. Hi all. Would like some advice from people who have better experience on these matters. I'am of writing this wining a eBay on a Sage Duo Temp Pro. The seller states it's only been used 4 times and from what I can see in the photo's it's almost mint(but take anything with a pinch of salt). I know Sage is not everyone's cup of tea here but if the standard 2 year warranty is not there or cannot be moved over to me does anyone know of a good Warranty provider that will cover the SDTP for up to 4 years(max) and will honour their warranty if a break down occurs. There is a company offering extended cover as long as you take their policy within 30 days of wining/paying for item, but I get a feeling they might not stand by their warranty claims. Any advice or companies that I could look into would be great. Thank you :D:D:D:D. P.S. The company offering Warranty's via eBay is SquareTrade, not really dealt with many out of warranty companies in the past and would like to avoid spending on a lemon cover lol.
  12. Hi all, I'm new to the Coffee Forums and absolutely love coffee. I've decided to buy my first reasonable starter machine and have decided on the Gaggia Classic. However, with Gaggia Uk (or parent company) having problems, is it advisable buying one at the moment and will it have a warranty? I know Philips have bought the company but I'm a little nervous that I may be left high and dry if there is a problem with the machine. Does anyone know the current situation? Thanks Peter
  13. Hi all. I would be really grateful of any advice that could be offered. We've had a Silvia for almost a couple of years and have loved using it. A couple of weeks ago I noticed the electricity around our home wasn't working one morning because an RCD on the house fuse box had tripped. After a bit of investigation I discovered the culprit was the coffee machine. And, significantly, it was tripping the RCD without even having to be turned on. Does anyone have any idea what in the machine might be causing this? I have been assuming it can't be too many different things because of the fact it's happening without being turned on (but I may well be wrong). Second quandary: It is under warranty from the sellers. They are asking me to send it to an address in Wales (which I need to pay for) to be checked out. But I'm less than satisfied by their levels of professionalism or courtesy and I'm suspicious that upon inspecting it they'll say I've caused the fault (which I'm confident I haven't). I don't relish the prospect of sending them what feels to us a very expensive machine with no assurances of when or if I'll see it again. As I say, any and all advice would be very gratefully received. Thanks.
  14. Will the warranty be void on a Expobar Brewtus IV if I take the case off to see if I have a leak? I am a bit worried that as I took the casing off to take some photos I inadvertently voided the warranty. I received the machine 2 weeks ago and used it a few times (weekends), and twice now I have noticed a little bit of water under the machine at the back. After the first time, I emailed Crem and they said it could be leak or something else but they couldn't say anything more from the photo I sent them of under the machine. When it happened again I immediately took the case off and noticed that there was some water inside and drops forming on the pipes going in/out to one of the boilers. Photos - https://imgur.com/a/eYUSc As this is my first prosumer machine I am not sure if this is normal or not...
  15. Mint condition ECM Prosumer machine, 9 months old with 15 months full parts / labour warranty which can be fully transferred. Very reluctant sale. Original boxes, manuals and accessories. Offered with a Baratza Virtuoso grinder which is 2 years old and in excellent condition, though would benefit from recalibration for fine Espresso grind £1100 for both items, or will sell Coffee machine separately for a genuine offer.
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