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Found 47 results

  1. I think I need medical assistance. I have had a Sage Oracle for 2 weeks (it cost me £1150) and already Im thinking.....hmmm theres not a whole lot of technical ability needed here - what else should I look too! I did originally buy a sage barista touch but took 2 back as the temp of the espresso was barely 55 C - so decided on the oracle albeit an older model and it was another £350! But - it's a dual boiler. Obviously, I can't now afford to buy much else (that would be madness) but I can't help feeling that I have made a bit of an error with this machine. I just received my first lot of Rave beans today and OMG they are amazing - roasted 2 days ago and the taste is unlike anything I have ever had indoors. So actually it makes good coffee. I could technically take it back to John Lewis but its a huge box! Not sure about that as an option - it is an easy to use machine. Is this a normal coffee journey or am I abnormally obsessing about not being able to dose and tamp? I need the forums collective wisdom and coffee experience. Have I bought the wrong machine? What would be a good upgrade option/s. Thanks
  2. I am new to the forum so hello to all! I am looking to purchase a good espresso machine and was considering some dual boiler ones like ECM, Bezzera, Profitec , Lilet and Exobar. I came across Sage Oracle, which has some good features and a fair price but its built cheap and based on many reviews I read, it brakes down fairly often. This is not an issue for me, if I am able to buy parts. So I just phoned Sage to enquire about some parts and prices and found out that they do not sell internal parts at all!!? I gathered from various posts, many in this community are hands on and are capable of replacing a Vibration pump or solenoid or perform similar repairs. So I have couple of questions: 1. Does anybody know where I can by Sage Oracle parts such as vibration pump, pipes and solenoid? 2. Is it worth buying this thing, given other machines above have a great availability of parts and are much better build quality?
  3. Hi, I’m fairly new to making espresso at home so I’m hoping to get some advice. I have a sage oracle machine and I’m really struggling to get drinkable espresso out of it using the double basket. It’s hard for me to describe the taste but the coffee seems to be over extracted and bitter and possibly sour at the same time - if that’s even possibl?! It’s like it’s picking up all of the sour / bitter and none of the sweetness and nice flavours. I’m using a variety of different beans from Hasbean so don’t think that’s the problem. I weigh the dose in which is usually around the 22.5g mark and aim for 45 out in 25-35 seconds. It’s really strange as when I’m using the single basket I can make espresso which is at least drinkable and sometime quite good. If anyone has any thoughts I’d be very grateful. I know now the grinder is a weakness and I have niche on order. Also if anyone has any recommendations for a bean that is easy to extract for straight espresso and is sweet that’d be great. Thanks Michael
  4. Treated myself tot he new pro. It looks great. Problem I have there seems to be a fault with the PID it wont heat past 72 but the water is scalding hot. so 72 is really 92/3. Bit annoyed didnt even get to make a single brew out of it. Obviously will be onto them tomorrow, anything noddy I can check ?
  5. Hi I have a Sage Oracle touch and am trying to find a suitable 58mm portafilter for it. Unfortunately Sage don’t sell these as accessories in the UK and the US site (which can supply) don’t sell to UK. Can anyone suggest an alternative make that will work with my machine and that’s available in good old Blighty
  6. I’m planning on replacing my old second hand Oracle with a brand new DB but I’m worried I may miss the auto foam steamer thingy. I also like the grind and tamp, but on the other hand with the DB I actually get to use a decent grinder. That’s the main reason for the change anyway. Has anyone done this move and what did you make of it?
  7. I've had my Sage Oracle for almost a year now, and I have to say, the coffee it makes is very good. You just need to spend some time adjusting to your tastes. It is also very sensitive to the quality of coffee beans you use: type, freshness etc. So a lot of adjustments even if you use the same beans but a "new batch". My problem really is from the error messages that I get. Change Filter, Service, Descale. These started to come up after a week of use so initially I thought nothing of it and followed instructions accordingly. However subsequently when it reappeared again after a short time I called it in (as it is still under warrantee) and an engineer was dispatched. To cut the story short, I have had quite a few visits, but the issue never got resolved. I have even had the machine taken away to be tested but the service people couldn't replicate after they reset the machine and tested at theirs for a month. When the machine was returned to me, I get the error messages popping up again after a few days use. The last resort was to change the machine altogether, but this still didn't resolve my problems. Same tests were made on the second replacement machine but the error messages that pop up could not be replicated at the service centre, just at mine. I have had my machine returned to me, the engineer whom I got to know by now, and myself noted that there were no error messages on receipt of the machine. However all messages popped up again the following day. My final test: I followed the instructions to reset the machine, put a surge protector on the machine, but unfortunately I still get the error messages popping up - incidentally the messages can be random, all coming up, or some coming up but always at least two error messages. Any ideas? Anything else I can test? Is there a different/more thorough reset I can do to test out with the surge protector? It is all very frustrating! The coffee produced is fine, just the annoying error messages!
  8. Hi all, my first post on this forum having read a ton of useful stuff in the last couple of weeks. My my old bean to cup delonghi died a fortnight ago and, looking for something better, I stumbled across the Oracle. It looked ideal as a way of getting better coffee without necessarily giving up all the convenience of the old machine. Unfortunately I've been really struggling with it! I just don't seem to be able to get any consistency out of it... Initially when pulling shots by the standard time settings I was getting really sour, unpleasant coffee. I was trying ancoats warehouse city blend (roasted ten days ago) - 22g coffee, 30 secs total brewing time (including 9 secs pre infusion), yielding 48g espresso. From the stuff I'd read that should be ok but it was undrinkable, really odd smell and horribly sour. I read about someone trying a 3:1 extraction so thought I'd give that a go and actually preferred it so thought I'd give the volumetric settings a chance. Had to change beans to Has Bean jailbreak as I ran out of the ancoats (I've wasted a lot of coffee in the last week!). Last night pulled a few 62g shots in 32-36 seconds which were nice, probably the best I've made. This volume has been saved to my oracle's two cup button so I thought all was well... then i I got up this morning! Without changing a single thing the two cup button gave me the following shots: 20g in 16 secs 40g in 20 secs (both horrid) 49g in 24 secs (better and made an ok latte but still not as good as last night) whats going on??? Only thing I can think is the volumetric part isn't working properly as the shots we're so far apart. I've not had the white glove service yet so will get that booked but wondered if anyone had any suggestions in the meantime?
  9. ronsil

    Looking good

    A very sweet Coffee Compass Hill & Valley out of the Oracle this morning. Probably the best espresso delivered todate. Combination of things really. H & V roasted on the 16/Jun/16 so now 19 days after roast the Beans at their best. Built-in grinder set to 13 on the dial - Time set to 34 seconds including 8 secs pre-infusion Brew temp up a little to 94C. The set 21 grams in delivering 38 grams out. With these parameters its mighty similar to using the EK for these Beans. Lighter roasts would be a different story. Really enjoying using the Oracle. Requires care & attention but the results are very worth while. Moving on to a really dark roast later today. Some of Coffee Compass mahogany roast. I've contacted Sage to get a price for replacement burrs because I feel I'll be wearing them smooth quite quickly using my now preferred method. After each session I run out the remainder of anything left in the hopper & clean off the tamping gadget. This means the grinder has nothing to grind at the end so I feel I take the risk of wearing the burrs quickly. I only put into the hopper the approx amount of beans I currently need i.e 43 grams for 2 drinks. 64 grams for 3 drinks & so on. Wasteful,I know but very worth while to get the very best out of the Machine. I also use 2 small bean bags in the hopper to keep weight on the Beans.
  10. Some great Latte Art skills on display here from Alex Stithies; 2010 Australian Barista Champion. Good for Sage and Breville owners too. [video=youtube_share;wvJ02AJBEG4]
  11. I've just made a coffee and went to purge the steam and it came up with an err message and I can't do anything with the machine. the manual says to phone a number that won't respond until after the bank holiday and now i can't clean the wand any chance this might be an easy fix? An another message on the machine is 'service' so I assume I will need to take it in for repairs
  12. jomo

    Which machine?

    Hi everyone, At the minute I have a built-in Siemens bean to cup machine which John Lewis have agreed to exchange for me as it in unable to heat milk to an acceptable level. I've never been particularly happy with the coffee it produces either. Anyway, I quite like the look of the Sage machines they stock. At first I thought I'd exchange it for the Barista Express and have the difference refunded but after reading more into it, a lot of people are saying the grinder isn't really up to the job so now I'm leaning more to the Dual Boiler and a separate grinder. Would this be a better option than the Oracle as I presume it's grinder may not be as good as a separate one? On the other hand would these machines be overkill for someone who only make a couple of drinks per day (normally latte)? I pretty new to this so any help would be greatly appreciated.
  13. Hi there! I've recently purchased the Sage Oracle after enjoying it when in Sydney last Christmas. I'm no coffee expert, so I was looking for some starter recommendations for fresh bean brands and related Oracle settings (eg grind coarseness, tamp pressure, temperature, etc) for your recommended beans? I generally like mid-strong coffee, but not too bitter or tart. We live in south west London (SW6). Any guidance or suggestions hugely appreciated! P.
  14. Hi, there is this coffee shop where I get great Flat White. I bought their beans so I could try them with my Oracle (the original one) but results are not satisfying. I already wasted all the beans, now bought new ones and there are suggestions on the package. I really need your help. This is what is says on the package: 1. For the preparation of a double espresso on a porta filter machine we recommend a brewing temperature of 93 ° C. (check) 2. with a dose of 21g ground coffee (check) 3. and a brewing pressure of 8.5 bar. (how would I adjust the bar??) 4. The brewing time should be about 35 seconds 5. and make a drink with a weight of 40g espresso. (they say weight 40 g, but they surely mean 40 ml right? A double espresso shot?) AND: to what degree would YOU adjust the grinder in the first place when using new fresh beans? Your help is highly appreciated!
  15. When I put my auto steam on cappuccino it’s lovely smooth and textured but not frothy and stiff like a traditional cappuccino I know I can use manual sta but wondered about auto . What does the steam delay option...
  16. Hi guess. I’ve just purchased a naked portafilter for the oracle. How come sometimes it squirts when the tamp and levelling should be perfect
  17. Hi fellow coffee chums can you help when I use my traditional basket on my oracle, I have no problem knocking my puck out at all . When I use my naked portafilter when I come to knock my puck out it stick. Why is this coffee fresh and perfect recipe
  18. I just received my oracle touch, set it all up and was ready to roll then got struck down with a sickness bug so didn't use it for two days Anyway, yesterday in a painkiller addled state, I tried to make myself a flat white. I left everything at the default settings, used the double basket and poured it all into one cup then added milk. It was the strongest tasting flat white I've ever had. I think the really obvious mistake I made in my hazy state was that using the double basket provides two cups worth of coffee right? And I put it all into one cup and blew my head off? Is that right? If so should I use the single basket or just let one shot go into a shot glass and dispose of it? (I heard there was a tamping issue with the single basket). Thanks and sorry for the stupid question!
  19. Have permission to get a nice, easy to use machine for the new kitchen. Will mainly be used for lattes, so auto milk is an essential. Not fussed about the auto tamping on the Oracle, but the mrs won’t go for anything much more complicated, so rules out a separate grinder and a Rocket or anything. Has anyone gone from an Oracle non touch to a Barista Touch, or vice versa? With the Sage rebate and Easter offers, the prices are basically the same. Is the older Oracle better with the dual boiler, or the newer Barista Touch? Like the fact the Oracle can be programmed on in the morning, but the BT is good to go in 10 seconds so hardly an issue. (Have searched the forum but couldn’t see any threads apart from BT vs Oracle Touch)
  20. I've been using the Sage Oracle for the last month on factory default settings. 7s pre-infuse time, 30 seconds total extraction. Tried various grind settings from 21 to 25 with different beans and can never increase/slow the drop time above 8s. If I lower the grind too much, the flow intermittently stops or slows right down. I can get 30ml extraction x 2 shot and honey colour crema flow usually between 7-8 seconds drop time. Just curious why the recommended drop time is 9-14 seconds and why I cant get within this range? Only tried various supermarket beans so far including Lavazza Rossa. I'll get round to buying some local freshly roasted beans soon, but would like to confirm if the above sounds normal with Lavazza? Or a workflow/ procedure how to go adjusting pre-infuse and extraction times to get the optimum extraction for the bean whether supermarket or local freshly roasted date. I bought the machine second hand, everything appears to work fine, but wonder if any issue with the machine or inadequate cleans and descales in the past may or may not contribute to the above? Any guidance appreciated or please share your experience with the same machine and supermarket beans, thanks.
  21. Sage Oracle for sale OK so after lots of deliberation, I’ve decided to put my Sage Oracle up for sale. I was originally going to give it to my daughter for Uni but that’s kind of on ice now, so I figured by the time it’s next academic year (2021 probably now) it will have sat around unused for many months. So in the meantime perhaps someone out there really wants to make some half-decent coffee for themselves! Background if anyone wants to know: — (Warning, boredom alert) Personally I loved my original Oracle for many years (prior to this one), it was a replacement for a Delonghi bean-to-cup I had before and the difference was night and day! It allowed me to progress gently on my espresso journey, as well as letting SWMBO (and daughter) be able to make milk based coffee drinks without hours of practice. They’re not for everyone but if you want pretty great latte or cappuccino with minimal fuss or learning curve there’s not much that’s better imho. I sold that one and bought this one on Gumtree in Feb which has been a stop gap since then. Using what I learned, I then bought a for parts/repair Dual Boiler (from this forum) and repaired, upgraded and modified it (to pull profiled shots) which is what I used every day until my Decent arrived (about 4 weeks ago) which I then used to complete my BH1 (Barista Hustle barista level 1). I wasn’t planning to sell it as once the Decent arrives I wanted to take apart the Dual Boiler to add a rotary pump, sensors etc. which meant I would then put the Oracle back to use as the household machine (for anyone that wants to make a coffee without a phd in coffee making!)… But now my daughter’s uni plans seem a way away as there are no halls of residence for uni students right now and mostly online classes! — (End of boredom alert) So, I’m selling the Sage Oracle I bought from Gumtree in Feb, which I descaled and completely cleaned out (not that it seemed to need descaling), then changed the seals, recalibrated the grinder changed the brew head gasket, block and screen and generally got it up to an excellent working condition. It does work perfectly and I have used to to make lovely coffee, however given that I haven’t owned this since new and I don’t really know its history I am happy to take what I paid for it (and parts), sold as seen for £600. It is in cosmetically reasonable condition with a few to-be-expected knocks and bumps around some corners (from before my time) but nothing that noticeably detracts from its appearance or performance! I am including the dual spout portafilter which comes with it and a double (20g) Sage basket that comes with it but no other accessories. I can include (socially distanced) delivery within 5 miles of me in London (Clerkenwell). Given that XS are selling a refurb for £850 on Ebay (albeit with a few more bits and 12 month warranty), I don’t think this is a bad price for, in my mind, probably one of the best bean-to-cups on the market.
  22. Geezercdg


    Hello After having 2 Delonghi Bean to cup machines (and thinking that was a good thing) I decided to upgrade. The reason was because no matter what coffee I bought it always seemed to taste the same. So..I purchased a sage Barista touch - all was well for a day or 2 until I noticed that the temp of the espresso was coming out at Max 55 degree C - which I realised was nowhere near the correct temp. I returned the machine to John Lewis and got another - the temp was exactly the same. So - I contacted Sage who sent an engineer and the engineer agreed that the coffee was not brewing at the correct temperature. Back I went to JL and got a refund and this time bought a Sage Oracle - now I know this is a bit of an older model but it was a fairly good deal. So, much happier now. Yes it auto tamps and doses but I figure this can be my baby steps in my coffee journey. The sage will only dose 22g also so I have left the settings as they were out the box. I am wondering if anyone has any tricks or tips to make the machine better. Or should I just leave all the factory settings. Also what would be a good online place and type of coffee to start? I used to buy sainsburys espresso as it seemed to be fairly cheap and tasted of coffee! Now I find that compared to some freshly roasted which I bought from a local coffee shop that it tastes like burnt wood. Anyway, so far really pleased with the Oracle and am slowly learning about coffee lore. What a great site this is too.
  23. Hi folks, I'm new to the forum. The first coffee forum I have ever registered. Really love good coffee. (Fav: 1. flat white 2. latte) I bought my Oracle in April 2016. Still excited about it. I use it every day. (still, I would still consider myself the worst Barista ever, but that's for another day...) Question: I had to buy a single filter basket from Sage for my Oracle. Back when I bought the Oracle, the single filter basket didn't exist. So, I bought one and I couldn't be any more disappointed with it. Same settings, but results are so much worse. I get more than double the amount of espresso within the same extraction time. For example: double filter basket: 30 seconds - 60 ml of espresso single filter basket: 30 seconds - again 60 ml of espresso (sometimes even more!) Hope you Baristas can give me some advice. I know of course I could try different brand of coffee, etc. .... I tried - same weird result. Thanks a lot.
  24. Hello I would like to buy a new Set of baskets for the Sage Oracle (Touch). So that it will dose different amounts of Coffee in those filters. Has anyone tried some filters? I would like to try those: https://decentespresso.com/basket Maybe someone has experiences with different baskets. Thanks Udo
  25. My Oracle arrived yesterday (non touch) and I’ve been playing with it a bit since then. My aim is to use this thread as a bit of a log of what I discover about using it, good and bad, problems/questions I come up with and also successes. So the initial set up is a doddle, unpack, read quick Start guide and within 20 minutes it’s heating up for the first time and filling the two boilers. As with other sage products I’ve seen it’s very well packaged and very user friendly in its design and style. I feel their user videos on YouTube are over simplified however but I’ll get to that soon. First double shot I made using their default setting was actually pretty nice; nice enough to drink anyway. The default is grind setting 30, 7 second pre infision and a 30 second total shot time (including the pre infusion). I didn’t weight the output as I want to learn to use the machine as it was intended to begin with. Made a a couple of flat white/latte hybrids and they were good. On first inspection the milk texturing is excellent and fool proof. This was one of the things I was keen on and I’m glad to see it’s as good and easy as it looks on the videos etc today i I made a double first thing with no changes to yesterday’s settings and it was very sour. Set grind a bit finer and tried again, still sour. Decided out of interest to weigh input and output just to see what I was dealing with. Input is a dose of 23g +\- 0.2g and this seems consistent with this bean anyway. Output on the default settings was 24g...so that’s 1:1 ratio. No wonder it was sour! However the numbers fell within their guide. First espresso should flow between 9-14 seconds. This did, they all have but still not right. I see two options, mainly due to the fixed dose, pull it longer and or change the grind. I think the grind is about there so pulling it longer to increase the brew ratio to 2:1 is my first plan. Another however, however. The puck has a pretty good imprint of the shower screen on it post shot. Is this an issue and causing poor water flow? I can’t change the dose but I can change the tamp pressure and duration. I can also change the pre infusion time. Could it be too long at 7 seconds and causing the puck to swell up too much too soon? Ive got in touch with sage today to book the white glove set up. I’m going to use my experience so far to explain to them where I am with it and I’m really interested to see what they suggest. For now I think I’m going to hold off using it until they have been (I won’t I’m impatient) as I do want to try and use it as intended as much as possible. Not really looking for answers to any of my questions above, more using this as somewhere to dump my thoughts and findings to refer back to but always happy to hear any advice from other users.
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