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Found 5 results

  1. Morning folks, Advice please. My machine is turned on using a time switch so it's nice and hot by the time I get out of bed. However today, the machine did not heat up. The PID is stuck saying 20/21 deg. When I open the steam, hot water or brew switches nothing happens at all. From the lack of hot water and steam output this I gather there is no temp/pressure in the boilers thus no flow (correct?). However the pump doesn't work either. Tried a standard computer reset (turn it off and on again) and nothing. What I did notice is that a few seconds after turning the machine on I can her something switch (same sound as a trip switch). This happens each time. Before I spend the weekend opening her up and searching blindly, I would appreciate it if anyone knows what this is likely to be from the description. If there are multiple things to try, what are they and in what order? Many thanks in advance.
  2. I have fracino cherub bought new from cater kwik in february of this year, and i keep it on a timer switch. This morning i woke up to make my coffee as usual and found the machine on, but stone cold. Since then i've tried taking off the case and trying to find the red thermostatic safety switch but could only find a white one which would jiggle in place, or pull, instead of pressing. I also tried replacing the water in the tank with tap water in case the tds is suddenly an issue, but nothing has worked. I only use volvic water and backflush semi-regularly, but have not descaled yet. I'm also having trouble finding the original packaging in case I need to send the machine back. Does anyone have any suggestions?
  3. I posted this on the rancilio forum, but with no responses, so I'm re-posting here in the hope that someone with a hint, tip, suggestion or fantastic insight might be able to help me out. Miss Silvia has stopped producing steam! When I turn her on, the Big Orange Light (BOL) comes on, and the boiler heats up. When up to temp, the boiler goes through it's cycle as you'd expect. Hot water is produced at the group head, as normal. When the steam switch is turned on, the switch light comes on, but the BOL does not - and no steam is produced. My understanding, from reading on here and other forums, is that if the BOL stays off then that usually points to the steam thermostat being bad. So I replaced the steam thermostat. The next most likely problem, again - based on what I've read, is that the steam switch is bad. So I replaced the steam switch. Still no joy. I've picked up a multi-meter to test the thermostat, and it is good. So what next? I've read that I should test the resistance across the boiler terminals (its 48) - and that it should be about 64. Is this indicative of a problem? If so, what's going on? The boiler is still heating up to water temperature - so I'm confused and frustrated and in need of help. Any tips or advice would be gratefully received. Thanks.
  4. Miss Silvia has stopped producing steam! When I turn her on, the Big Orange Light (BOL) comes on, and the boiler heats up. When up to temp, the boiler goes through it's cycle as you'd expect. Hot water is produced at the group head, as normal. When the steam switch is turned on, the switch light comes on, but the BOL does not - and no steam is produced. My understanding, from reading on here and other forums, is that if the BOL stays off then that usually points to the steam thermostat being bad. So I replaced the steam thermostat. The next most likely problem, again - based on what I've read, is that the steam switch is bad. So I replaced the steam switch. Still no joy. I've picked up a multi-meter to test the thermostat, and it is good. So what next? I've read that I should test the resistance across the boiler terminals (its 48) - and that it should be about 64. Is this indicative of a problem? If so, what's going on? The boiler is still heating up to water temperature - so I'm confused and frustrated and in need of help. Any tips or advice would be gratefully received. Thanks. edit: should I have put this in the Technical / Faults / How To forum?
  5. My new to me Cherub has stopped heating. I used it for the first time over the weekend with no issues, this morning I turned it on at about 9am, it heated fine. I made a pulled a few shots through with no issues, I went to make another at about 2pm and the machine was cold. It still has power, but the neon at the power switch isn't lit anymore, the boiler has no pressue and the water from the group is room temperature. Any suggestions?
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