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My new job entails frequent travel to far flung places (going to Norfolk tomorrow!). Having originally been given a brick of a Dell laptop I had a bit of a moan as the battery was only 3 hours (not much use on flight to San Francisco every other month!), and the bloody thing weighs a tonne (not great with a glass back!). "We will sort it" came the reply. True to their word I have just taken delivery of a new laptop. Only thing is - it's a MacBook!! Despite using an iPhone and iPad I have always been a PC/Windows user and have become familiar with the intrinsic foibles and shortcuts associated with this platform. The MacBook looks like a completely different box of frogs altogether. Can anyone direct me to any useful guides/tips for new Mac users? Plenty of MacBook for Dummies options but it would be good to get a recommendation from someone who has made the same move to the Dark Side.
Am I alone in being disgusted by the way loyal customers are seen as fair game by service providers? I am particularly annoyed by Norton software's latest tack. I use, and am very happy with, their Norton 360 PC protection. But I have just had to stop them automatically renewing my subscription - 14 days before it's due - at the sum of £58 + VAT. I can buy the same version (as a new user) from many shops for under £30. Where's the sense in that. This has come straight on the back of my wife's car insurers reducing their quote for renewal by an amazing 40% when she pointed out that she was going elsewhere unless they did so. And don't get me started on the tactics needed to get the best deal on renewing a Mobile contract - or of getting Sky to repair their digibox free of charge. I'm getting old, but I remember the days when services gave the best deals to existing customers without all this wheeler-dealing. I'm saddened that these days they think that they can rely on inertia to be able to rip-off their customers. Rant over.