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Hi everyone, having a problem with my ESAM 4200 bought from John Lewis about a year ago and would appreciate opinions/others experience with this machine. Essentially the machine starts to drop moist grounds into the machine, rather then them going into the bin adjacent to the filter. The filter iteself will also be caked in moist grounds. This makes the machine a pain to use, as parts of the machine interior are not easy to clean. Moreover, since the grounds are moist they can get mouldy quite quickly. The machine is only used to make one or two cups of coffee every morning and is de-scaled using Delonghi Branded de-scaler (the indicator light appears to come on once a month). Moreover, I've started rinsing the filter after the last cup every morning, yet it still won't prevent the problem. I had the same problem a few months after I got the machine, and John Lewis sent it back for repair. Since then it has only been used a couple of months (been in storage during move and house renovation) and the issue appears to have re-appeared. I've been given some Kopi Luwak for my birthday, so am pretty annoyed the machine has failed again. Therefore am thiknig I will press John Lewis for a replacement this time. Has anyone else experienced similar problems? As I'm currently unsure wether to change manufacturer/model. Appreciate any help or experience you can share.
Four colours to choose from. Good reviews and free delivery via Waitrose click and collect. What's not to like?! http://www.johnlewis.com/house-by-john-lewis-espresso-cup-and-saucer/p711405?navAction=jump&s_afcid=af_47868&awc=1203_1422657481_b16ea91c4b5064d3013982e1354018e4