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I've been using the Sage Oracle for the last month on factory default settings. 7s pre-infuse time, 30 seconds total extraction. Tried various grind settings from 21 to 25 with different beans and can never increase/slow the drop time above 8s. If I lower the grind too much, the flow intermittently stops or slows right down. I can get 30ml extraction x 2 shot and honey colour crema flow usually between 7-8 seconds drop time. Just curious why the recommended drop time is 9-14 seconds and why I cant get within this range? Only tried various supermarket beans so far including Lavazza Rossa. I'll get round to buying some local freshly roasted beans soon, but would like to confirm if the above sounds normal with Lavazza? Or a workflow/ procedure how to go adjusting pre-infuse and extraction times to get the optimum extraction for the bean whether supermarket or local freshly roasted date. I bought the machine second hand, everything appears to work fine, but wonder if any issue with the machine or inadequate cleans and descales in the past may or may not contribute to the above? Any guidance appreciated or please share your experience with the same machine and supermarket beans, thanks.