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  1. I have a sylvia (V2 I think) and am getting an issue where water/steam is bubbling BACK into the water reservoir The temperature of the water is hot, but I don't think it's just thermostat failure, more likely a blockage or leak The flow is far too low out of the head. I've cleaned so far with puly caff/blanking plate, but the blockage is clearly further back - even here it doesn't look as if the pressure 'builds' as much as normal for the back flow I intend to use some descaler tonight or tomorrow night. Any suggestions as to the likely cause? Blockage? Limescale?
  2. Just got out the bag of items which came with my DTP so that I could do a descale. What are the tablets on the left of the attached photo? It says on the label 'insert one tablet in the special opening' Once the Sage provided stuff is used up can I use Puly cleaner as I have a box left from when I had the Gaggia. Richard
  3. Hi All, I have a problem with my three-year-old Quick Mill Verona insofar as the rotary pump has stalled/seized. I can hear it electrically buzzing, but there is no rotation. I'm pretty sure it's not an electrical fault but excessive scale build-up within the pump head as it is well overdue for a descale. But this creates a Catch-22 situation. I can't flush descaler through the machine if the pump won't run, so how do I get round the problem? I know I should have descaled sooner, so it's my fault it has happened... any advice gratefully received. Thanks in anticipation. In all other
  4. I've had my Sage Oracle for almost a year now, and I have to say, the coffee it makes is very good. You just need to spend some time adjusting to your tastes. It is also very sensitive to the quality of coffee beans you use: type, freshness etc. So a lot of adjustments even if you use the same beans but a "new batch". My problem really is from the error messages that I get. Change Filter, Service, Descale. These started to come up after a week of use so initially I thought nothing of it and followed instructions accordingly. However subsequently when it reappeared again after a shor
  5. Hi Does anyone have a clear set of instructions for descaling a Cherub that they would recommend please. I have searched but thought someone might have a link to one that they used. Thanks in advance
  6. Right need some advice. Fitted a new seal today and also backflushed. After that, I followed the descale method described on this forum using the premixed gaggia bottle (grey with red lid). I ran some clean water through after and noticed some tiny limescale fragments coming out the group. I've now run a good few litres through the group and am still getting these segments. That's a picture of the drip tray. Any suggestions..? Another descale? I'm running water through group without showerscreen to stop it clogging. As per my previous posts, this is a 14 year old
  7. Hi everyone, I've had my Gaggia Classic for a while, and we live in a very hard water area so have done my best to remember to descale the machine regularly. Unfortunately I've let it slip a bit too long this time, and my steam wand appears to be blocked somewhere along the line. A full descale yesterday hasn't sorted it out - is there a way I can remove / inspect the wand for blockages before I call an engineer? Could it be related to some other problem instead? I'm getting water through the group, but nothing from the wand itself (just a small dribble from the point where the wand leave
  8. Hi all time again to descale my silvia but I've heard conflicting ways of doing it. I found an article to do 3rd each time and wait 20 mins each time but is this long enough How do you guys descale? Thanks
  9. Hi Forum members, Im trying to clear a blocked Tebe, using the faq guide for unblocking a gaggia classic for instructions & Paros exploded view diagram. When i descale i can get steam (and dark fluid ) out of the steam pipe. but initially none from the shower. I can remove & clean the shower. I cannot remove the shower holding plate (SHP) to clean.. I have tried turning mc upside down and filling the groupbody/shower holding plate with descaled, but I can’t move it (SHP) to remove it to clean. I don’t know how much force (if any) to use to try a
  10. Hi CoffeeForumers, I have a Dualshit DCM2 that my Dad gave me when it stopped working. It just made a horrendous sound when switched on and primed. In fact it didn't prime at all, trying three times before giving up. Very loud. I believe this to be because there was no water getting to the pump. I thought maybe the pump was on its last legs. So, I stripped it down to get to the pipework. I cleaned out all the pipes with stiff wire and vinegar. Reassembled the device and started it up. Sucess! I now get steam and hot water at good pressure and flow rate from the milk frother wand bu
  11. Bought a Gaggia Classic second hand, it's one of the Italian built models with stock setup. I have a feeling the chap I bought it from wasn't as fanatical about his coffee as many of the people on this forum so I don't think he spent much time worrying about maintaining it. I haven't actually received it yet but I'm expecting to get a machine that has never been descaled and possibly mistreated. So what should I do first? Should I open it up and go looking for trouble? Is there something specific that could need replacing/fixing on a machine of this age? I would like
  12. I picked up my first classic last week and only got around to having a play with it yesterday, only to find that when running some water through it, there was a few little black particles and a small amount of lime scale in the water. 1. Should I be looking to flush this out wit some descaler? If so should I opt for the Gaggia liquid or tartaric acid? (I have some tartaric acid but I'm not sure what ratio I should use, or I can order some gaggia solution online) 2. Strip out e boiler and clear it out with a dremel style tool? 3. Replace the boiler. Any help would be grea
  13. Hi all After many years of using and heavily modifying Gaggia SBDU Baby/Classics my curiosity has finally got the better of me and I snaffled up a secondhand refurbed/repaired Sage Dual (yes, from XSitems). I know the risks of buying secondhand and but am sufficiently skilled in diagnosing and repairing Gaggia units (albeit only SBDU ones) that I figured I'd take the risk, if only to get first hand experience of how the Sage DB works. Anyways, the good news is that it appears to work fine. The case is in good condition, there are no signs of leaks, the pumps make the expected noises
  14. Hi all. Very new to all this! I bought a second hand Gaggic Classic as my first machine and it has been sitting for a while so I want to rebuild it from scratch before firing it up. My main concern is water contamination due to limescale and other ickyness - I don't want to be drinking coffee made with dirty water! I've taken the boiler and copper parts apart and descaled them with citric acid which worked well. The main pieces that are left now is the water pump, the silicon tubes and the teflon tube. Firstly is it possible to decale the water pump? Can I open it up and take it
  15. Can someone advise please. Puly Caff or Cafiza for descaling on a regular basis in a la Spaziale mini Vivaldi please. Perhaps citric acid would be better I have ordered some milton for the water tank and grease just incase lol Thanks
  16. Just checked out Puly descaler sachets on amazon which the description states isn't suitable for thermocoil/block machines. Just single and dual boilers. Any idea what descaler is suitable? Excluding the overpriced sachets sold by Sage Many thanks
  17. I own a gaggia classic which I pull two shots per day from using Volvic water. I'm looking for some advice on how often I should descale this machine considering the above?
  18. Hi all, Been having a few issues with my classic. I bought it off the forum around the end of Jan and I know it had been fully cleaned, serviced and descaled. I'm a light user (6-8 cups a week) but after 6 weeks all of a sudden the flow rate had slowed right down. Even without the portafilter on it was taking over a minute to get 30ml out. So I descaled and after running the descaler through the group head for a few mins there was a bit of a splutter and flow rate was back up to normal. A couple of weeks ago the same thing happened again any flow rate had slowed to a trickle (i gave
  19. Hi AIUI, the solenoid valve should divert the water, at the end of the shot, leaving a dry puck. If I remove the portafilter immediately after the shot, there is normally water on top of the puck. Does this indicate a valve blockage? If so, what should I do to clear it? Will back flushing work, or make it worse? Thanks.
  20. hi all there is lot of conflicting info out there on this subject. Rocket for example say do not use descaling solutions and Francino say you dont need to as long as you use soft water. Guy from Fracino says use Brita filter as some bottled water do more harm then good. Any advice? Im getting a new Cherub and want to get it right from first use ha
  21. Hi all, It would seem that my faultless verona is no longer faultless following a full descaling session where there is now a very small leak (10-20ml over the space of 8 hours) has developed. That aside, a more serious fault has developed where the boiler suddenly lost pressure and this was due to the feed inside the water tank not being submerged in the water correctly. Now these units automatically detect when there is no water feed and either top up or switch off - however this didn't happen. I'm beginning to think when I set the brew boiler switch off for the draining seque
  22. Morning all, Picked up a second hand Bambino recently for my workshop. Unit was serviced in November of this year and had lots of new parts (inc element), however on setting the unit up my water appears to be rather cloudy (even after leaving it settled for a long time, so clearly not just bubbles) previous owner had the unit running with a dual filter setup and i am running the Fracino DSU 10L filter (flushed before use with 5 buckets of water, although was running clear by bucket 3) I am planning on dropping the water out today and inspecting the boiler for scale, there was a
  23. Hey all, I know there is plenty of discussion on Citric Acid previously and have looked at these, however, just want to see if people had any direct recommendations. There are loads of variants and versions of this on eBay etc, however, none of which have any real info on concentrations. So, nice and easy, does anyone have any links for what they've used and what they know works well. Not that it matters hugely, but it will be to descale the Fracino Cherub. Thanks all.
  24. Hi there! I'm relatively new to the espresso world. I've inherited a barista express (yes I've read its not the best but its perfect for me) and would love to keep it working as long as possible. It's been around a year, and afraid that the London hard water was affecting it I ran it through a descaling procedure. After reading about how tough descaling is on machines I now regret that and flushed the whole machine thoroughly. Lesson learned and I'll never descale again. Sage makes hard water filters, which I read are ion exchange resin based, so if I let the water sit in the tank
  25. Hi all Recently purchased a Rocket Mozzafiato R and absolutely love it. I'm a newbie to professional coffee and so far cant coomplain. I only wish i had bought one earleir! In my hast I didnt read the manual and used normal London water for about 7 months (just weekend use, one cofee each sat/sun).I discovered to my horror there was scale build up in the gasket so decided to descale. No surprise given london water. I googled and found information from whole latte love and followed their instructions. Descaled with Cafiza and have no issues, coffee machine is operating fine. Now
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