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About StuM

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    Green Bean

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  1. Managed to get the stuck tube out, tried everything including using an old toothbrush and some descaler but in the end using a small screwdriver and pushing it brass bush in a little was just enough to loosen it and then it pulled straight out. but with it changed its still gurgling away
  2. So I’ve had the lid off for a while now and spotted some more leaking seals but there is one I can’t seem to get too, it’s on the side of the steam boiler. I managed to pull the pin out after I had chipped away the scale (it must have been leaking a long time) but I can’t seem to get the tube out, how difficult is it to remove the boiler from the case? I’ve searched for a video on YouTube but couldn’t see anything thanks stu
  3. Thanks for the reply It has been descaled and I’ve ran the cleaning cycle a few times over the last month or two. When you say suitable water it’s wet and comes out of a tap if that counts? Lol seriously though we have a two stage water filter but we do get a lot of scale still. I think the machine is about 4/5 years old now and until this year it’s been ok Stu
  4. So after my last issues with my dual boiler which needed some new washers I have a new problem ( or two ) if I try and make a coffee first thing just after the machine has warmed up it gurgles just after you press the 1 or 2 cup button ( or even the manual button) my work around for this is to stop it and turn on the hot water tap for a second and then it works no problem. last night I noticed a similar issue with the steam in that hardly any steam was coming out this time the hot water trick didn’t work but eventually the steam started to come out as it would normally. another
  5. All fixed within 5 minutes and for just a packet of o rings (got 24 spares now) I did spot some scale we’ll I assume it’s scale on the temperature probe is this normal for a 4 year old machine?
  6. Thanks that’s great, ordered a packet of each from eBay
  7. Thanks for the quick response, I’ve had a proper look now it’s cooler and it’s not that that’s failed, that looks to be just a rubber boot. The actual leak looks to be coming from one of the probe holes so I am guessing that it’s just a seal... just got to find some thanks again stu
  8. Hello, I’ve been looking at the forums for a while but this is my first post and I’m in need of help... had my sage dual boiler serviced in feb as it was hissing and clicking this was all fixed but it’s hissing again and don’t really want to send it away for months again if I can fix it myself. i’ve opened up the machine and it was covered in condensation, but I think I’ve found the issue, it looks like one of the white caps is cracked on the back boiler does anybody know where I can get a new one from? Is there anything else I should look for? thanks
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