I brought an e37s from them. I will never buy from them again. It took over a month to arrive, not exactly the quick and efficient delivery their website claims and it also came with a European plug and cheap UK adapter. Again not what their website claims, all units will ship with the correct fitted plug.
Mom calling them to complain the member of staff I spoke to was incredibly rude and disrespectful and hung up on me.
I also had to chase them for why the grinder was delayed in the first place. Was told it’ll be shipped this week blah blah blah for it not to.
absolutely shocking customer service.