Hi can anybody help me diagnose what's wrong with my Sage BE, which has worked fine up to now, but ceases to deliver any shots now.
I ran a cleaning cycle as the light came on, and also descaled with white vinegar
After that I have a rattly solenoid noise, and the shower head delivers a tiny, minuscule shot after about 30 seconds, if at all. The gauge shows zero
I took the plunge, and thinking it was the 3 way valve, have replaced that, with no improvement
I have removed the showerhead screen and cleaned it, it had usual levels of coffee residue (I would judge) and has cleaned up OK
With the showerhead off, running a double shot programme on the button results again in a tiny amount of water being delivered, in a very spluttery way. Again gauge is zero (which I'd expect in this case as no back pressure from the basket)
Switching to hot water, also results in tiny delivery of "spluttery" water
Steam wand also does not deliver, despite the usual "pumping" noise
Is this the pump failing?
Or the other solenoid valve?
Or something else?
Thanks in advance for any help