wakkaday

i have had other semi automatic/automatic machines mainly delonghi and making an espresso they were at least warm (ish) on a barista touch i have, when making an espresso it seems to be almost cold and mildly warm. is this normal? my cups are not pre-heated/warm water or anything/ but i didn't have to do this with the delognhi machine, so im a bit confused. the brew temperature in the settings is set to high