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About ImthatGuy

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  1. I think that’s fair. Support is spotty and it does seem that Jan lacks time and resources. Buying the MeCoffee is a risk, unfortunately
  2. I've had all of this in the past - less coffee in the portafiliter, finer grind, tamp a bit harder.
  3. 1. He has responded to support enquiries, as I can attest as one of the earliest buyers of the MeCoffee. There are others in this thread who have had support 2. He's slow and unreliable at support because, as someone else said he's essentially a one man band 3. Throwing round baseless accusations that he's a fraud doesn't help anyone who needs help. My MeCoffee has worked fine for quite some time now - it took 3 goes to get a reliable one (which is how I know he responds to support queries). I use the Chrome app on a MacBook to control it - I never went for the IOS version
  4. It's a shame - I've had mine for a couple of years now and I wouldn't be without it. Works well, and was (I found) pretty easy to install). Not to mention quite a bit cheaper than the alternatives. But - it's clear that the support is patchy. My personal experience has been OK, but that of others obviously hasn't been. I'd really like them to sort this out, because there's a demand for this that could work well for them.
  5. Sorry - I can't say. I'm using a Silvia and (as you'll have gathered), I think it's fine. I don't know the La Pavoni at all.
  6. I've had one for just over a year and I really like it. It's very easy to use and has a wide range of very fine control over grind size and time. 80% of the time, I'm using it for espresso, but on the occasions that I use a cafetière or other style, I can easy adjust the grind coarseness. It took me a while to get it set up, but having got it where I want it, it's a pleasure to use. Very quiet, and with some very nice small design features that make life easier. I especially like: the display makes it easy to check/set/remember settings; pushing the portafilter into place automatically starts a grind. It is sensitive to changes in coffee - if you're the kind of person who is continually experimenting with different beans/roasts, you'll need to be ready to make minor adjustments at each change. It's not perfect; there's a little bit of clumping (as someone else said) - not an issue for me. Others have said that they can't get it to grind fine enough: I don't understand that, given the range of settings, but ... There's a common opinion that you should spend more and get something better. Unless you really know what you're doing, or there's something very specific in another machine, I'd say that the Sage is a good buy.
  7. I have had my meCoffee PID for almost a year. I had some of the problems with the hardware (noted in a separate thread), but it now works perfectly and reliably. I have had overall very good support from Jan - some gaps, noted here and in the other thread - and I am delighted that I don't have to drill holes or otherwise make permanent changes to the machine. Each person makes their own choice. Mine was based on the fact that the meCoffee was half the price of any of the alternatives, involved no hardware/drilling and took very little time to install. If I had to remove it, I'd expect that to take less than 45 minutes. I'm not defending Jan - I'm simply responding to the question why anyone would buy.
  8. I use this tamper - works very well and not expensive - it's a very good fit to the Silvia basket https://www.amazon.co.uk/gp/product/B007J3JEN0/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
  9. What makes you say that? I'm only asking because that hasn't been my experience, but I could be missing something, not being any kind of expert and all
  10. I bought mine from Myespresso about this time last year for $355. Bella Barista and Amazon we significantly more expensive at the time. I've had no issues with the Silvia
  11. I have had two bad boards- first one failed in May (installed December), second on failed in July) In each case, Jan has replaced them FoC and in a reasonable time; that doesn't sound like "without warranty" to me. I'm not excusing his slow responses, although I do believe that this is essentially a spare-time activity.
  12. The second unit failed in July. MeCoffee replaced it and I've had no issues since
  13. I'm happy with mine after a couple of issues that required replacement. They made some hardware changes that seem to have sorted things out.
  14. I have [email protected], which I've used to communicate with them several times Also, from the website: meCoffee HW Mesdagstraat 66a 9718 HN Groningen
  15. There is meaning in all things, grasshopper
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